An honest answer about whether your care met the standard
If you believe something went wrong, a board-certified physician will independently review your medical records and tell you plainly whether your care fell below the standard – including when it didn't.
A physician will review your records and tell you honestly whether something went wrong.The MD Merit Promise
Three steps. One honest answer.
You send your records, a physician reviews every page — with our Curia system ensuring nothing is missed — and you receive a clear, plain-language assessment of whether your care met the standard.
Send us your records
Upload your medical records through our secure, confidential patient portal. Not sure how to get your records? We will walk you through requesting them from any hospital or clinic – you have a legal right to them. We review complete records only, because a full chart protects your answer.
- Secure upload built to protect your health information
- Step-by-step help requesting records from your providers
- A clear intake agreement in plain English before you pay
A physician reads every page
Your records are reviewed personally by a board-certified physician – not a call center, not a paralegal. The review asks one question: did the care you received meet the standard physicians and other medical providers are held to?
- Board-certified physician review of the complete record
- Timeline of events reconstructed from your chart
- Completed within 72–96 hours of full records
You get a straight answer
You receive a plain-language assessment of what your records show. If your case appears to have merit, what happens next is entirely your choice: we can refer it to an experienced malpractice firm with a formal physician-backed referral letter, or you can take your written review to any attorney you trust.
- Written in plain English – no jargon, no hedging
- An honest answer, even when a case has no merit
- If merit is found, your choice: a formal referral, or your review in hand to any attorney
If your case does not have merit, we will tell you.
Most services are paid to say yes. We are paid to be honest. A clear no can spare you years of a case going nowhere – and a clear yes, backed by a physician's review, is worth far more to the attorney who takes it.
Begin Your ReviewOne flat fee
No percentage of your case. No hidden costs. You pay once for the review, and the answer belongs to you either way.
- ✓ Board-certified physician review of the complete record
- ✓ Plain-language merit assessment
- ✓ Delivered in 72–96 hours of complete records
- ✓ Optional referral to a plaintiff firm if merit is found
- ✓ Everything in the Complete Episode Review
- ✓ Multi-facility and multi-provider records
- ✓ Extended hospitalizations and complex timelines
- ✓ Your exact fee confirmed and agreed before any review begins
We review complete records only – a full chart protects your answer and your case. The clock starts when your complete records are received, and you will always know your exact fee before any review begins.
Common questions
Who actually reviews my records?
A board-certified physician personally reads your records and writes your assessment. Your review is never delegated to non-medical staff.
What is a D.O.? Is that a real doctor?
Yes. A D.O. – Doctor of Osteopathic Medicine – is a fully licensed physician, with the same four years of medical school, the same residency training, the same licensing requirements, and the same authority to practice medicine and perform surgery as an M.D. Roughly one in four U.S. medical students today is training to become a D.O.
What if my case does not have merit?
You will be told directly, in plain language, and you will understand why. An honest no is part of what you are paying for, because a weak case carries real costs: litigation that is likely to be unsuccessful, depositions that force you to relive a painful experience, and the very real risk that an attorney is later unable to find a qualified expert willing to support the case under oath – and has to withdraw, leaving a family to drop the case or start over with someone new. A clear answer at the beginning spares you all of that. When a review does not find merit, the answer comes as a complete written report – the full reasoning, in your hands to keep, reread, and share with an attorney if you choose – rather than a phone call that fades. If a question remains after you read it, you can send it in writing and the Reviewing Physician will respond.
What if I disagree with the merit review?
If you are not satisfied with the review or disagree with the contents of the report, you are encouraged to reach out to a medical or legal professional as soon as possible. Our reports are aimed at providing as much accuracy as possible, but many factors affect an opinion on records review. We do not have the ability to examine you, we were not present at the time of the episode in question, and we cannot guarantee that all relevant records were requested or provided for the review – any of which may affect the opinions within the report.
Is this legal advice?
No. Your review is a physician's opinion about the medical care you received – whether it appears to have met the standard of care. It is not legal advice, and MD Merit is not your attorney. If your case has merit, it can be referred to a law firm that can advise you on the legal side, or you are free to contact an attorney you trust.
Is this medical advice?
No. Your review is a physician's opinion about the medical care you received – whether it appears to have met the standard of care. It is not medical advice, and MD Merit is not your physician. If your case has merit, it can be referred to a law firm that can advise you on the legal side. If you are seeking medical advice, please contact your primary care physician or, if it's an emergency, dial 911.
Do you use AI?
Yes – as a tool, the way a modern hospital uses technology to help physicians work more thoroughly. Our Curia system lets a physician read every page of a large record quickly and affordably. It assists the physician; it never replaces the physician's judgment.
Does a computer decide my case?
No. Curia organizes and reads your records and does the groundwork, but a board-certified physician forms every opinion and signs every conclusion. Nothing reaches you that a physician has not personally reviewed.
Is my information used to train AI, or sold?
No. Your records are used only to complete your review. They are handled under a Business Associate Agreement, kept encrypted, never used to train AI models, and never sold or shared. Each case is walled off from every other.
How do I get my medical records?
You have a legal right to your own records. After you start your review, we will give you simple instructions and template request letters for getting your records from any hospital or clinic.
Why do you need my complete records?
Because partial records produce unreliable answers. What happened to you often lives in the pages people skip – nursing notes, medication records, consult reports. A complete chart protects you in both directions: it can reveal a problem the summaries hide, and it keeps a real case from being dismissed for lack of context. If your records show a gap, we will pause the review and help you request what is missing before the clock starts.
What happens if my case has merit? Do I have to use a firm you suggest?
No – the next step is entirely your choice, and there are two paths. If you want a referral, we can send your case to an experienced malpractice firm with a formal referral letter, backed by the physician review. Or you can simply take your written merit assessment and choose your own attorney – it is your document, and it carries the same weight in any lawyer's hands. Nothing is referred anywhere without your permission, and you will never be pressured toward a firm we suggest. MD Merit never takes a referral fee or any share of a recovery; how referrals work is explained clearly in your intake agreement before you pay.
If my case has merit, why is the written review so short?
On purpose – to protect you. When the records show your care may have fallen below the standard, your written assessment is kept deliberately concise: a clear conclusion and what to do next, without the detailed analysis spread across a document that could circulate. The full physician analysis is prepared for the attorney you retain and provided to that attorney directly. Reviews that find little or no merit are the opposite – those you receive in full, because that complete explanation is exactly what you paid for.